Hôtel du Beffroi, a 3-star hotel located Place Albert Denvers, 59820 Gravelines, France, provides hotel accommodation, restaurant services and meeting room hire. These services are supplied on a specific date or during a specific period agreed at the time of booking.
The hotel has 40 rooms and one meeting room accommodating up to 50 people. The property is entirely non-smoking and has no rooms accessible to guests with reduced mobility. Pets are accepted for an extra charge. Reception is open 24 hours a day, 7 days a week.
Breakfast is served from 7:00 am to 10:00 am. The restaurant is open Monday to Thursday for lunch and dinner, Friday for lunch, Saturday for lunch and dinner, and Sunday for lunch. Friday and Sunday evening openings are possible on request.
Bookings can be made online through our booking engine, by telephone on +33 (0)3 28 23 24 25 or by e-mail at contact@hoteldubeffroi.com.
In accordance with Article L. 221-28 12° of the French Consumer Code, the right of withdrawal cannot be exercised for contracts covering accommodation services other than residential accommodation, catering services or leisure activities that are to be supplied on a specific date or during a specific period.
As a result, no right of withdrawal applies to room, restaurant and meeting room bookings made with Hôtel du Beffroi. The fourteen-day withdrawal period provided for in Article L. 221-18 of the French Consumer Code does not apply to these bookings.
Every booking is therefore firm and final as soon as it is confirmed, subject to the cancellation and modification terms of the rate selected.
The applicable cancellation and modification terms are those of the rate selected by the guest at the time of booking. They are displayed before the booking is confirmed and are repeated on the booking confirmation.
Prices are shown in euros, including all taxes. The price breakdown, the local tourist tax, the accepted payment methods and any prepayment or guarantee requirements are specified during the booking process, before it is confirmed.
The applicable check-in and check-out times are those indicated during the booking process and on the booking confirmation. As reception is open 24 hours a day, any specific request can be made directly to the hotel.
Any complaint should first be addressed to the hotel management, by post to Hôtel du Beffroi, Place Albert Denvers, 59820 Gravelines, France, or by e-mail at contact@hoteldubeffroi.com.
Having contacted customer service and failing a satisfactory reply within one month, the guest may refer the matter to the Tourism and Travel Ombudsman, whose contact details and referral procedure are available on its website: www.mtv.travel
These conditions are governed by French law. They supplement the legal notice of this website.
